Refund Policy

We are confident that you'll get the results you're expecting from our kava.

To show you just how confident we are, we're giving you 30 Days to return your order.

To be eligible for a refund, your item must be in the same condition that you received it, remain packed or unused, and in its original packaging. 

To start a return, you can contact us at (

Once your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. 

Here's what you need to do:

Return Address Australia
Kava Pros Australia
Parcel Collect 10181 37412
Shop 38 707 Anzac Parade
(02) 8006-4733
Return Address USA
Kava Pros USA
747 Wilshire Ave,
Stockton, CA 95203
PH: (213) 438-9603
Refunds: Our team will make sure you get your money back without any hassle or questions asked.
Exceptions / Non-Refundable Products
Unfortunately with food products we are unable to accept returns on open or used packets of kava. 
We would appreciate it if you could tell us the reason you're not satisfied with our product as this is the only way we can make improvements.
We strongly believe that constant improvement is the key to success and your feedback counts.